Looking back, I was overworked most of the time at my previous job. We were not accurately staffed for the amount of work that came in. Plus, our busy season almost doubled our number of tickets without any additional staffing. Plus. So. Many. Meetings. Plus, oh yeah, we're changing all of these systems and you now have mandatory training. But at least there's pizza?
I was in that role for 5+ years and was burnt out professionally. The day-to-day drama meant I was exhausted at the end of the day and didn't feel up like doing much else. I felt like I was in a loop of wanting to do something new, but not being able to do at work, and being too exhausted to do it on my own time.
That's not normal!
Being on the other side (accurately staffed, supportive culture, better work/life manager and my coworkers and boss are rad) makes me realize how bad it was.
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Yikes, this is dipping into some dark times.
Looking back, I was overworked most of the time at my previous job. We were not accurately staffed for the amount of work that came in. Plus, our busy season almost doubled our number of tickets without any additional staffing. Plus. So. Many. Meetings. Plus, oh yeah, we're changing all of these systems and you now have mandatory training. But at least there's pizza?
I was in that role for 5+ years and was burnt out professionally. The day-to-day drama meant I was exhausted at the end of the day and didn't feel up like doing much else. I felt like I was in a loop of wanting to do something new, but not being able to do at work, and being too exhausted to do it on my own time.
That's not normal!
Being on the other side (accurately staffed, supportive culture, better work/life manager and my coworkers and boss are rad) makes me realize how bad it was.