Using a personal phone for business works early on.
But as call volume increases, problems appear:
no routing logic
no call tracking
no separation of concerns
From a systems perspective, it’s a single endpoint handling all traffic.
As your “load” grows, it becomes inefficient.
A proper setup introduces:
multiple endpoints
routing rules
separation between user contexts
Simple concept — big impact.
https://sendmycall.com/are-you-mixing-personal-and-business-calls-heres-why-its-a-problem/
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