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Steven Snell
Steven Snell

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Digital PR isn't dead, but most of what gets called digital PR now is just cold outreach with a nicer name

An email landed in my inbox last week with the subject line "Digital PR opportunity for your site." I opened it because I'm curious about how these things are written now, the same way you might slow down for a fender bender.

It was three sentences. The sender loved my recent article (they didn't say which one). They had a piece on their client's blog that would be "a perfect resource" for my readers. Would I consider adding a link? That was it. No story, no angle, nothing a person would want if you stripped the link out of the request. Just an ask wearing a blazer.

I get some version of that email a few times a week now. Most of them use the phrase "digital PR" somewhere, and almost none of them are doing digital PR in any sense I'd recognize.

What the term used to buy you

Years ago I worked on a campaign for a client in the personal finance space. We had a genuinely interesting internal dataset about how people in different age brackets actually budgeted, not what they said they did in surveys. The whole job was turning that into something a journalist would want to write about on its own merits. We built the angle, cleaned up the numbers, wrote a tight summary, and pitched reporters who covered money and behavior.

The links came, but that was almost a side effect. The reason it worked is that we handed writers something they could use. A hook. A stat they hadn't seen. A reason for the piece to exist that had nothing to do with our client's SEO goals.

That's the version of digital PR I still believe in. It's slow, it's expensive, and it fails a lot. You spend real time on the story before you send a single email, and even then a lot of journalists ignore you. When it lands, though, you've earned something. A mention in a publication whose domain you could never buy your way onto, sitting next to a data point that was worth publishing.

How the label got hollowed out

Here's my honest read on what happened. "Link building" started to sound spammy, because a lot of it was. Google spent years telling everyone that buying and trading links was against the rules, and the phrase picked up a smell. So the industry needed a cleaner word for the same budget line, and "digital PR" was sitting right there, borrowed from an actual discipline that predates any of this.

The rebrand worked a little too well. Now the term covers everything from a genuine data-driven media campaign down to a mail-merged request to swap links, and everything in between calls itself the same thing. When a word stretches to cover that much ground, it stops meaning anything. The good practitioners get lumped in with the person sending forty identical emails an hour, and the person sending forty emails an hour gets to borrow the credibility of the good practitioners. Everybody loses except the second group.

The tell is whether there's a story

You can usually spot the difference in about four seconds, and it comes down to one question. Is there something here a journalist would actually want, or is the link the whole point?

Real digital PR leads with the thing worth covering. The pitch is built around a story, a survey nobody else ran, an angle on a trend that a reporter can turn into 800 words without doing your job for you. The link is the natural consequence of being useful, not the reason for the email.

Cold outreach dressed up as PR leads with the ask. You can feel it. There's a compliment that could apply to any site, a vague claim that some page is a "great resource," and then the request. Strip out the flattery and you're left with "please link to me." No story. Nothing a person would take if the link weren't attached.

A second tell is whether the email required any research. Did they read the thing they're complimenting? Could this exact message have gone to a thousand other sites with the URL swapped? If the answer is yes, it doesn't matter what they call it. It's a numbers game with a PR costume on.

Where I've landed on it

I'm not here to say digital PR is fake or dead. The good version is more effective than almost anything else I've seen for earning links that hold their value, precisely because it's hard and most people won't do the work. That's the whole point. The difficulty is the moat.

What frustrates me is watching a useful discipline get diluted by people who kept the label and skipped the labor. They figured out that "digital PR" opens more inboxes than "link exchange," and they were right, and now the term is worth a little less every month because of it.

So when I see "digital PR opportunity" in a subject line these days, I assume the worst until the email proves me wrong. Usually it doesn't. Occasionally one does, and those are the people I actually write back to.

If you do outreach for a living, I'm curious where you've landed. Do you still call it digital PR, or has the term gotten too muddy to be worth using? And if you're on the receiving end like me, what's the tell that makes you delete on sight?

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