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Discussion on: I am the head of platform and standards at one of the UK's largest children's charities, Ask Me Anything!

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Toby Osbourn

Great question.

There is definitely a shift to thinking about long term life and support of a product much earlier on than I've seen in other sectors.

Normally this just means following the good development practice we know we should be following anyways (good tests, CI, good docs).

It is also refreshing that developers themselves are definitely seen as less important than the frontline charity staff. Which of course makes a tonne of sense but unfortunately in other industries we tend to get lauded a bit too much.