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Ujjwal Dubey
Ujjwal Dubey

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RFP Notes: Evaluating an AI Automation Agency Like a Contractor Hire

I build at NxFlowAI. Steal the scorecard.

When you are evaluating how to choose an AI automation agency, score them like you would score a contractor, not like a SaaS trial.

Scorecard (1-5 each)

Criterion Notes
Walk-away discovery artefact
Approval-gate design
Idempotent ingest
Monitoring + on-call path
Credential ownership
Honesty about "do not build"

Reject anyone who cannot sketch a state machine for your actual path (ingest → classify → route → draft? → approve → monitor). A beautiful agent demo with no ownership model is still a demo.

If you are the owner reading this, also ask how they handle duplicate webhook deliveries and after-hours approvals. Those two details separate production thinking from slideware.

DIY prep: write down one real enquiry path from first message to owned next step, then score every agency against that path.

NxFlowAI is Mumbai-based and remote-first; not NexFlow/Nexusflow. hello@nxflowai.com

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