Choosing a point-of-sale (POS) system matters when running a small shop or restaurant in Kenya. You want fast payments, clear reporting, and tools that match your daily needs.
This guide compares PesaPal and UzaPoint systems and introduces other options to consider. You will see which system may suit your business based on features, costs, setup, and support. Let’s break it down.
PesaPal POS Overview
PesaPal is a payment platform that helps businesses accept M-Pesa, Visa, and Mastercard payments through POS machines. Merchants use devices like the SP830 or SP630, which cost between KES 10,000 and KES 12,000 . These devices connect via 3G, 4G, or Wi-Fi, allowing payments to process quickly.
Many small businesses choose PesaPal because it offers familiar payment options and access to sales reports. Some merchants also connect PesaPal to third-party tools for more detailed tracking. The setup usually takes a few hours once you receive the device.
Customer reviews show mixed experiences. Some users report fast transactions, while others note slow support or occasional downtime. Checking with other merchants before deciding is a good idea.
UzaPoint POS Overview
UzaPoint is a POS and business management platform aimed at retailers and SMEs in Kenya. The system works on mobile phones, tablets, and desktop computers .
UzaPoint offers tools for sales reporting, inventory management, and order tracking. Payments go through M-Pesa and other channels, so you can manage multiple payment types in one software system.
UzaPoint supports a range of business types, including retail shops, restaurants, and service businesses. The company is based in Nairobi and has a growing user base across Kenya and nearby countries.
UzaPoint allows you to access your business data remotely and see inventory and sales in real time. It is especially useful if you want to manage your business from multiple locations or devices.
Feature Comparison
Here is why PesaPal and UzaPoint differ:
PesaPal focuses on payments. It requires a dedicated POS device. The system provides basic sales reporting but offers limited inventory tools. Setup takes a few hours once you have the device. PesaPal works well for businesses that need simple, reliable payment processing at a counter.
UzaPoint focuses on software-driven business management. It runs on mobile or desktop, so you do not always need specialized hardware. You can track sales, inventory, and orders in one place. UzaPoint also integrates with multiple payment types, including M-Pesa. It suits businesses that want visibility into operations and stock levels from anywhere.
Next steps: consider whether your business needs just payments or also inventory and order management.
Pricing and Costs
PesaPal provides clear POS machine pricing. Devices such as SP830 cost about KES 12,000, while SP630 costs around KES 10,000 Additional transaction fees may apply.
UzaPoint does not display hardware or subscription pricing publicly. Interested merchants usually request a demo to receive a quote.
Here is why this matters: PesaPal may require upfront hardware payment, while UzaPoint may have software-based subscription costs. Comparing total monthly expenses helps make a clear decision.
Setup and Ease of Use
PesaPal requires ordering a POS device, activating it, and training staff to use it.
UzaPoint software can be installed on mobile phones, tablets, or computers, letting you start using it once the account is active.
If your team is already comfortable with digital devices, UzaPoint may feel faster to start. If you prefer a dedicated terminal for counter payments, PesaPal may be easier.
Customer Support and Reliability
PesaPal provides support via phone and email. Some users report prompt help, while others note delays during peak periods.
UzaPoint provides support through their website and email. Users report responsive support for setup and troubleshooting.
Both systems are reliable in daily operations, but checking recent user reviews and experiences from other merchants is helpful.
Choosing the Right POS
Next steps for choosing a POS:
List your business priorities. Do you need payments only, or also inventory tracking?
Request demos from both PesaPal and UzaPoint to explore interfaces and features.
Talk to other local business owners to learn about real-world performance.
PesaPal fits businesses that need simple payment processing with a dedicated device.
UzaPoint suits those that want software to track inventory, sales, and orders from anywhere. You may also explore other alternatives, including Veira, which provides mobile-friendly POS with alerts and inventory tracking.
Frequently Asked Questions
What is a POS system?
A POS system lets your customers pay and updates sales records in one place. It may include hardware and software.
Which works better for restaurants?
A dedicated POS device works well for counter payments. Software-based systems help manage orders, inventory, and reporting from one app.
Are there alternatives?
Yes. Several POS solutions in Kenya like Veira POS combine payment processing with inventory and reporting tools. Request demos to find the best match.
Try demos from Veira , PesaPal and UzaPoint to see which system matches your business patterns. Compare features, setup, and costs side by side before making a choice.
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