Steps 1: Rename the .ND and .TLG files.
Open the folder that contains your company file.
Find the files with the same file name as your company files but with extensions .ND and .TLG.
Right-click each file, then select rename. Add the word OLD at the end of each file name. Ex: company_file.qbw.nd.OLD
Step 2: Run the QuickBooks Database Server Manager from the QuickBooks Tools Hub.
In the tools hub, select Network Issues.
Select Quickbase Database Server Manager. You’ll be asked to install QuickBooks on your server if it isn’t already installed.
Inside the QuickBooks Database Server Manager, Select Start Scan if you see your company file(s). If you don't, Browse to the location of your company file and then select Start Scan.
Open QuickBooks again and try to sign in to your company file. If the same issue occurs, proceed to solution 3.
Regards,
Will
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Steps 1: Rename the .ND and .TLG files.
Open the folder that contains your company file.
Find the files with the same file name as your company files but with extensions .ND and .TLG.
Right-click each file, then select rename. Add the word OLD at the end of each file name. Ex: company_file.qbw.nd.OLD
Step 2: Run the QuickBooks Database Server Manager from the QuickBooks Tools Hub.
In the tools hub, select Network Issues.
Select Quickbase Database Server Manager. You’ll be asked to install QuickBooks on your server if it isn’t already installed.
Inside the QuickBooks Database Server Manager, Select Start Scan if you see your company file(s). If you don't, Browse to the location of your company file and then select Start Scan.
Open QuickBooks again and try to sign in to your company file. If the same issue occurs, proceed to solution 3.
Regards,
Will