Every big organisation in some way utilizes technology but end up with a mess anyway. The solution they choose mostly just covers few problems with multiple systems and leaves out the rest in the hands of their team members. Now the team members are responsible for utilising the system to make the operation smooth.
But is your operation smooth right now?
That's the thing with systems. They are complex! The learning curve, the transition cost and the repetitive work is most of the time avoided and the long term pain is accepted because this is how traditionally we were working right?!
Soon this will evolve. The AI integration is making software intelligent. Not just static code and systems where human interaction was mandatory. The AI will independently work as an employee and will be able to manage your operation effectively.
I manage an AI employee (the early version one) and working on improving it. It's a lot of work and the learning curve is steep but no mountain is big if you are willing to take the first step and look at the subsequent next.
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