I found a small documentation contradiction in Plausible Analytics.
Contact FAQ (cancel / data):
"After that, your dashboard is locked but your data is retained for a period based on your plan."
Docs — Cancel subscription:
"Data retention limits apply to active subscriptions only. Once you cancel and your paid period ends, we may delete your sites and stats."
https://plausible.io/docs/cancel-subscription
Same question — different answers. That creates an avoidable RAG ambiguity: a help bot can invent a "safe-sounding" middle answer that matches neither page.
Checklist:
- conflicting claim (retain-by-plan vs may-delete)
- condition mismatch (active plan vs post-cancel)
- missing single source of truth on the contact page
I use this exact audit method for AI-ready help centers → https://serene-lollipop-6a7ac6.netlify.app/
Top comments (0)