Enterprise Architect at a well established fintech company. Been coding for >14 years professionally (>21 years in total). Web is where most of my experience lies.
I feel for your friend. It's difficult and frustrating when you keep hitting a brick wall like this. Good for him on trying to show them how to change though. It's such a shame they won't try his suggestions.
Hopefully, for the sake of all the people working in that IT department, they start to trust the people they've hired to be their experts soon.
Alas departments are tribes, and tribalism is always us vs them. Good management realises you don't win by accident, you win by design. And you start by designing a project team with representation from all stakeholders.
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I feel for your friend. It's difficult and frustrating when you keep hitting a brick wall like this. Good for him on trying to show them how to change though. It's such a shame they won't try his suggestions.
Hopefully, for the sake of all the people working in that IT department, they start to trust the people they've hired to be their experts soon.
Alas departments are tribes, and tribalism is always us vs them. Good management realises you don't win by accident, you win by design. And you start by designing a project team with representation from all stakeholders.