CTO @ Meetup. She leads the engineering team with a focus on continuous learning, iterating, and using data to launch software that brings people together around the world to do what matters to them.
Great question and that's something we obviously have to struggle to walk the right balance of every day that we're making decisions. We have clear community guidelines, a privacy policy, and terms of service that we literally spent many years drafting and refining. Those things are what we use to make decisions and we're constantly iterating on them to make them better. For example, earlier in the year when we saw the potential for hate groups to enter our platform, we updated our community guidelines to make sure that it was even more clear what was allowed and what was not allowed on our platform to make sure it was a clear decision for anyone to understand that hate groups of any kind aren't allowed.
We take all our member and organizers privacy very seriously, and while we want to be able to connect members with organizers in an easy way, we would always do that while making sure we were clear to both sides what information was going to be used for what. That's why we spend so much time on our policies and make very thoughtful decisions when we make changes.
As far as a primary customer, we have both organizers and members as our two important customer groups. We haven't had to pick just one and there's no reason to force the issue. At the heart of Meetup, everyone is a member and we're member-centric. But, we have whole teams dedicated to our organizer experience and making sure we're investing in organizer features and experiences as well.
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Great question and that's something we obviously have to struggle to walk the right balance of every day that we're making decisions. We have clear community guidelines, a privacy policy, and terms of service that we literally spent many years drafting and refining. Those things are what we use to make decisions and we're constantly iterating on them to make them better. For example, earlier in the year when we saw the potential for hate groups to enter our platform, we updated our community guidelines to make sure that it was even more clear what was allowed and what was not allowed on our platform to make sure it was a clear decision for anyone to understand that hate groups of any kind aren't allowed.
We take all our member and organizers privacy very seriously, and while we want to be able to connect members with organizers in an easy way, we would always do that while making sure we were clear to both sides what information was going to be used for what. That's why we spend so much time on our policies and make very thoughtful decisions when we make changes.
As far as a primary customer, we have both organizers and members as our two important customer groups. We haven't had to pick just one and there's no reason to force the issue. At the heart of Meetup, everyone is a member and we're member-centric. But, we have whole teams dedicated to our organizer experience and making sure we're investing in organizer features and experiences as well.