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전규현 (Jeon gyuhyeon)
전규현 (Jeon gyuhyeon)

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Why Time Estimates Are Always Wrong: The Hidden Work Problem

"How long will it take to build this feature?"

"Hmm... probably 3 days?"

(Five days later)

"Still need a bit more time."

Why do our estimates consistently miss the mark?

I've been asked this countless times, and been wrong countless times. Then I realized: we're overlooking too much.

Five Reasons Time Estimates Fail

1. Only Counting Coding Time

"Login API? Should be 2 hours of coding"

Many developers think this way. But reality is different:

# What developer thinks
developer_estimate = {
    "coding": 2  # hours
}

# What's actually needed
actual_time = {
    "understanding requirements": 0.5,
    "design thinking": 0.5,
    "environment setup": 0.5,
    "coding": 2,
    "debugging": 1,
    "writing tests": 1,
    "code review": 0.5,
    "addressing feedback": 0.5,
    "documentation": 0.5,
    "deployment": 0.5,
    "monitoring check": 0.5
}
# Total 8 hours (4x!)

print(f"Estimate: {developer_estimate['coding']} hours")
print(f"Actual: {sum(actual_time.values())} hours")
print(f"Error: {sum(actual_time.values()) / developer_estimate['coding']}x")
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In practice, "pure coding" is only 25-30% of total time.

2. Assuming Best-Case Scenarios

Our brains are surprisingly optimistic:

// Developer's ideal world
const ideal_world = {
  bugs: 'Won't have any',
  requirement_changes: 'Confirmed, won't change',
  external_API: 'Will work as documented',
  code_review: 'Will pass first try',
  tests: 'All will pass',
  deployment: 'Will go smoothly',
};

// Real world
const real_world = {
  bugs: '5 unexpected edge cases discovered',
  requirement_changes: 'Oh, can you add this too?',
  external_API: 'Documentation was wrong? There's a rate limit?',
  code_review: 'Please refactor this section',
  tests: 'Weird bug that only fails in CI',
  deployment: 'Rollback... fix... redeploy...',
};
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3. Ignoring Context Switching

Do you think "8 hours of work per day means 8 hours of coding possible"?

def calculate_actual_productivity():
    """Calculate truly productive time"""

    total_hours = 8

    # Time thieves
    time_thieves = {
        "daily standup": 0.5,
        "email/slack check": 1,
        "unexpected questions/help": 0.5,
        "PR review (others')": 0.5,
        "meetings (suddenly scheduled)": 1,
        "build/test wait": 0.5,
        "focus recovery time": 0.5,
        "coffee/bathroom/stretching": 0.5
    }

    productive_hours = total_hours - sum(time_thieves.values())

    print(f"Work hours: {total_hours} hours")
    print(f"Stolen time: {sum(time_thieves.values())} hours")
    print(f"Actually productive: {productive_hours} hours")

    return productive_hours

# Result: Out of 8 hours, only 3 hours are actually productive
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Shocking fact: Most developers only code with focus for 2-4 hours per day.

4. Underestimating Integration and Debugging

"My code is perfect. It'll work on first try"

// Individual feature development time
const feature_time = {
  'Payment module': 16, // hours
  'Shopping cart': 12,
  'Product list': 8,
  Search: 10,
};

// Additional time when integrating
const integration_overhead = {
  'Payment + Cart': 8, // Data sync issues
  'Cart + Products': 4, // Inventory conflicts
  'Search + Products': 3, // Indexing problems
  'Full integration test': 12,
  'Bug fixes': 16,
  'Performance optimization': 8,
};

// Total time = 46 hours (features) + 51 hours (integration) = 97 hours!
// Integration takes longer than development
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5. Missing Time to Understand Others' Code

"Just call that function and it'll work"

In reality:

# Time to understand external dependencies
dependency_overhead = {
    "reading documentation": 2,
    "finding example code": 1,
    "testing locally": 2,
    "debugging unexpected behavior": 3,
    "wrapping to fit our code": 2,
    "handling edge cases": 2
}

# "Just integrate Stripe" → Actually 12 hours
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Hidden Work Checklist

Use this checklist when estimating development time:

Pre-Development Work (20% of total)

□ Requirements clarification meeting
□ Technology stack research
□ Design document writing
□ Development environment setup
□ Dummy data preparation
□ API spec definition
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During Development Work (40% of total)

□ Actual coding
□ Unit test writing
□ Local testing
□ Debugging
□ Refactoring
□ Comments and documentation
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Post-Development Work (40% of total)

□ Code review request
□ Addressing review feedback
□ Integration testing
□ Bug fixes
□ Performance optimization
□ Deployment preparation
□ Staging testing
□ Production deployment
□ Monitoring setup
□ Rollback plan
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Multiplier Rules for Realistic Estimation

Developer Experience Coefficient

const experience_multiplier = {
  'first time task': {
    senior: 2.0, // Estimated time x 2
    junior: 4.0, // Estimated time x 4
  },

  'similar experience': {
    senior: 1.5,
    junior: 2.5,
  },

  'done multiple times': {
    senior: 1.2,
    junior: 1.8,
  },
};

// Usage example
const estimated = 8; // hours
const actual = estimated * experience_multiplier['first time task']['junior'];
// Actual: 32 hours
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Task Complexity Coefficient

def get_complexity_multiplier(task):
    """Additional coefficient based on task complexity"""

    multipliers = {
        "Simple CRUD": 1.2,
        "Business logic": 1.8,
        "External API integration": 2.5,
        "Payment/security": 3.0,
        "Real-time processing": 3.5,
        "Distributed system": 4.0
    }

    base_estimate = task["hours"]
    complexity = task["type"]

    return base_estimate * multipliers[complexity]

# Example: "Payment system 8 hours" → Actually 24 hours
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Team-Level Hidden Work

Beyond individual work, there's team-level overhead:

team_overhead = {
    "daily standup": "team size * 0.5 hours",
    "weekly meeting": "team size * 1 hour",
    "code review (others')": "number of PRs * 0.5 hours",
    "knowledge sharing": "2 hours/week",
    "documentation updates": "1 hour/week",
    "urgent issue response": "3 hours/week (average)",
    "deployment prep/monitoring": "2 hours/week"
}

# Weekly overhead for 10-person team
weekly_overhead_per_person = 12  # hours
# 30% of 40 hours/week is team activities
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Buffer Strategy: Creating Realistic Schedules

Scientific Estimation with PERT Technique

def pert_estimation(optimistic, most_likely, pessimistic):
    """
    Program Evaluation and Review Technique
    Estimation method used by NASA
    """

    # PERT formula
    estimate = (optimistic + 4 * most_likely + pessimistic) / 6

    # Standard deviation (uncertainty measure)
    std_dev = (pessimistic - optimistic) / 6

    return {
        "expected": estimate,
        "std_dev": std_dev,
        "68%_confidence": (estimate - std_dev, estimate + std_dev),
        "95%_confidence": (estimate - 2*std_dev, estimate + 2*std_dev),
        "99%_confidence": (estimate - 3*std_dev, estimate + 3*std_dev)
    }

# Actual usage example
login_feature = pert_estimation(
    optimistic=8,     # If everything is perfect
    most_likely=12,   # Probably
    pessimistic=24    # Worst case
)

print(f"Expected: {login_feature['expected']:.1f} hours")
print(f"95% probability: {login_feature['95%_confidence']} hours")
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Risk-Based Buffer

const calculate_buffer = (task) => {
  let buffer_percentage = 10; // Base 10%

  // Risk factors
  if (task.has_external_dependency) buffer_percentage += 20;
  if (task.uses_new_technology) buffer_percentage += 25;
  if (task.requires_integration) buffer_percentage += 15;
  if (task.has_unclear_requirements) buffer_percentage += 30;
  if (task.assigned_to_junior) buffer_percentage += 20;

  return task.estimated_hours * (1 + buffer_percentage / 100);
};

// High-risk task example
const risky_task = {
  name: 'External payment API integration',
  estimated_hours: 16,
  has_external_dependency: true, // +20%
  uses_new_technology: true, // +25%
  requires_integration: true, // +15%
  // Total buffer: 70%
};

const realistic_estimate = calculate_buffer(risky_task);
// 16 hours → 27.2 hours
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Practical Tips for Better Estimation

1. Estimation Retrospective

## Sprint Retrospective Template

### This Sprint Estimation Accuracy

- Task A: Estimated 8h → Actual 12h (150%)
- Task B: Estimated 16h → Actual 14h (87%)
- Task C: Estimated 4h → Actual 10h (250%)

### Causes of Differences

- Task A: Unexpected refactoring needed
- Task C: External API documentation inaccurate

### Next Sprint Improvements

- Tasks with external dependencies: existing estimate x2
- Legacy code with refactoring possibility: +50% buffer
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2. Using Historical Data

# Estimation based on past data
historical_data = {
    "Login feature": [8, 12, 10, 14],  # Actual times from 4 past instances
    "CRUD API": [16, 20, 18, 22],
    "External API integration": [24, 40, 32, 48]
}

def estimate_based_on_history(task_type):
    if task_type in historical_data:
        past_times = historical_data[task_type]
        avg = sum(past_times) / len(past_times)
        max_time = max(past_times)

        # Use midpoint between average and worst
        return (avg + max_time) / 2
    else:
        return None  # If no history, use PERT
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3. Using Planning Poker

// Team estimation session
const planning_poker = {
  task: 'User profile page development',

  estimates: {
    DeveloperA: 8, // Senior, lots of similar experience
    DeveloperB: 16, // Junior, first time
    DeveloperC: 12, // Mid-level
    Designer: 20, // Considering design complexity
  },

  discussion: ['A: Can reuse existing components', 'B: State management seems complex', 'D: Responsive design needs time'],

  final_estimate: 14, // Agreed after discussion
};
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Conclusion: Honest Estimation Wins

There's a saying: "Developers are optimists."

But honest estimation ultimately saves everyone:

  • PMs can set realistic schedules
  • Developers can avoid overtime
  • Customers can receive trustworthy promises

Next time you estimate, try this:

  1. Estimate pure development time
  2. x3 (consider hidden work)
  3. Add risk buffer
  4. Validate with team

At first, you might hear "Isn't that too conservative?"

But after accurately estimating just 3 times, everyone will trust you.

Estimation is science, not art. Collect data, find patterns, improve.


Need accurate project estimation and management? Check out Plexo.

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