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Abto Software
Abto Software

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Telehealth harnessing artificial intelligence: Zoom extension

This post is a quick overview of an Abto Software blog article.

Zoom is a cloud-based conferencing platform that allows to connect through audio and video, and messaging. Widely popular across industries – healthcare, education, government, nonprofit – the platform is integrated for meetings, webinars, events, and overall better communication and collaboration.

Zoom gained massive popularity during the COVID-19 pandemic due to its ease of use, flexibility, scalability, and ability to facilitate remote services.

The technology helps organizations:

  • Facilitate productivity by adding 52 minutes of productivity per employee per week
  • Save millions every year by eliminating redundant technologies and minimizing unnecessary travel
  • Improve sales cycle effectiveness by increasing the time-to-value by 70%
  • Enhance internal technical support by decreasing troubleshooting times by 75%

As stated by Forrester

Zoom Workplace for Healthcare: quick overview

Zoom stands for seamless healthcare delivery, greatly transforming daily communication and collaboration. Administration routines, virtual appointments, diagnosing, treatment, patient self-management and tracking – Zoom became a mission-critical healthcare solution.

Since 2011, the platform’s first launch, Zoom achieved noticeable milestones:

  • First launch (2011)
  • 1 million active users (2013)
  • Sequoia Capital, Horizon Ventures, and Emergence becoming investors (2014)
  • HIPAA compliance (2016)
  • Zoom for Telehealth launch (2019)
  • Epic integration (2019)
  • 2.2 million new users (2020)
  • 2.13 million new downloads (2020)
  • Zoom for Healthcare rebranding (2021)
  • New integrations including Strmr, Practice Better, and IntakeQ (2021)
  • New features including analytics and reporting (2022)
  • Cerner and Allscripts compatibility (2022)
  • New partnerships including Teladoc and Meditech (2023)
  • Global presence in the United Kingdom, Canada, Australia, and more (2023)
  • GDPR and CCPA compliance (2024)
  • VR & AR introduction in partnership with Varjo and Augmedics (2024)

Zoom Workplace for Healthcare: key features

Zoom Meeting

Zoom Meeting is a popular feature within the Zoom platform that enables convenient meetings and messaging. It provides high-quality audio and video, screen sharing, breakout rooms, virtual backgrounds, recording, chats, and other useful functionalities for both one-on-one and group meetings.

Zoom Meetings help provide:

  • Virtual consultations for diagnosis, treatment planning, and follow-ups
  • Patient monitoring to observe chronic conditions
  • Specialist consultations to connect with professionals on complex healthcare problems
  • Family involvement to ensure family members are informed and engaged

Zoom Phone

Zoom Phone is another great feature within the Zoom platform that enables a straightforward user experience. It provides a cloud-based phone system, call management, voicemail transcription, call analytics, SMS, MMS, and other call-over-internet capabilities.

Zoom Phone helps provide:

  • Telehealth hotline to provide appointment scheduling, medical advice, and support
  • Appointment reminders to minimize patient no-shows
  • Patient follow-ups to address urgent concerns
  • Voicemail management to process patient inquiries even outside office hours

Zoom Rooms

Zoom Rooms, another feature worth mentioning, is designed for creating more interactive conference spaces. By providing engaging whiteboards, screen sharing, room scheduling, and even meeting control, this feature helps creating hybrid environments where both in-room and remote participants can engage more effectively.

Key benefits:

  • Team meetings
  • Administrative meetings
  • Specialist referrals
  • Training sessions

Team Chat

Team Chat, last but not least, is integrated for unobstructed, productive communication and collaboration. Instant messaging, file sharing, persistent chat, user status and presence, and channels – the functionalities help facilitate overall efficiency without using additional tools.

Key benefits:

  • Care discussions
  • Care coordination
  • Task management
  • Record sharing

Pose detection to upgrade Zoom consultations: our concept

We investigated the scenarios and approaches to extend Zoom meetings by implementing artificial intelligence. In particular, by combining image preprocessing, machine learning, landmark detection, skeleton modeling, and other advanced techniques.

We designed an application to transform physical therapy and rehabilitation by embedding computer vision:

  • To begin, we obtain the real-time video stream directly from the meeting
  • Moving further, we handle the real-time video analysis by applying pose estimation
  • The results are almost immediately displayed on the call screen
  • After that, a report is sent to the attending clinician to be further analyzed

To learn how this might work, check out our blog – we know everything about the modern healthcare setting.

Pose estimation to extend Zoom integration: the benefits

Increased accessibility

Forget about geographic location, transportation difficulties, mobility impairments, childcare responsibilities. Our software can eliminate common barriers for individuals that seek high-quality assessment and assistance but struggle with attending in-person appointments.

Reduced times and cost

Office space, facility cleaning, scheduling conflicts, waiting times, and other office issues – no longer a problem. Our solution can drive better thought-out resource allocation.

More insights

By leveraging artificial intelligence, you obtain detailed insights into your everyday assessments and decisions. Joint angles, posture alignment, motion range, movement deviation, and more – all analyzed within seconds.

Greater accuracy

By applying computer vision, you achieve superb accuracy, and that without additional physical equipment. Correct diagnoses, aligned treatment, and, naturally, faster recovery are now more feasible than ever.

Summing up

Why don’t go beyond Zoom integration to transform your conventional healthcare delivery and outcomes?

Abto Software – your trusted outsourcing partner with proven, domain-specific expertise and certification. Greater precision, objective assessment, real-time feedback and guidance, progress tracking and visualization – we implement artificial intelligence to achieve market differentiation.

Our expertise:

  • Artificial intelligence
  • Computer vision

Our projects:

  • AI enabled motion analysis for remote physical therapy and rehabilitation
  • CV enabled jump recognition and analysis
  • CV supported self-diagnosis application
  • CV powered blood recognition and analysis
  • Computer vision to drive medical imaging
  • Computer vision to empower fall detection for video analytics platform

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