Robocall mitigation is about reducing nuisance calls and scams while keeping your line open for real customers. Start by enabling your carrier’s spam labeling and blocking, then add lightweight screening on unknown callers (like “Press 1” or “state your reason”). Use STIR/SHAKEN where available, but don’t rely on it alone. Block repeat offenders carefully so you don’t block legitimate callers using PBX or masked numbers. If you need more control, a cloud phone system can add routing rules, reporting, and menus. For the most practical filtering, an AI receptionist can answer every call, ask one quick question, detect obvious bot patterns, and route or book legitimate requests.
Ahoya Team
Posted on • Originally published at ahoya.ai
10 Robocall Mitigation Tactics for Small Business Lines
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