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Aisha Sajjad
Aisha Sajjad

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AI for Qualitative Research: Why AI Is a Tool for Researchers, Not the Researcher

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In the research community, the fear is common and looming large whenever there is an advancement in AI.

Will AI replace the qualitative Analysts?

Are the algorithms performing better than we are?
Are my skills and expertise still needed in an AI-driven research community?

All these questions and fears are valid, but they miss one fundamental fact, i.e. AI doesn’t understand what data means; it only identifies what it says at face value.

AI is not a researcher.

AI is an instrument that empowers researchers to think better, move faster, and see deeper.

Artificial Intelligence has rapidly transformed the qualitative research landscape of academics and market research, enabling researchers to achieve breakthroughs once considered impossible. It
processes the information at superhuman speed but does not add context, meanings and backgrounds to the data.

At AI-driven, all-in-one research platforms like Terapage.ai, researchers are spending more time thinking, interpreting and generating context-based actionable insights with the help of AI. The
research workflow is productive and instant as AI research tools are handling.

  • Interview transcriptions
  • Data cleanings
  • Themes sorting
  • Response Coding
  • Quotes Searching
  • Summarization

How AI Research tools are making Researchers Superhuman?

At platforms like Terapage.ai, AI-based research tools and researchers are working in an ideal cooperation rather than competition.

2.1 Beyond Transcripts: How AI-led Adapt and Probe in Real Time

This is the domain where AI makes the most powerful and visible contribution to qualitative research and makes researchers superhuman in accelerating the research to the next level.

AI Research Tools: In AI-led probing and automated interviews, researchers describe their objectives, and AI generates a complete interview framework instantly. The interview questions are well structured based on adaptive probing logic.

Once the interview questions are ready, either for a voice call or text chat, the AI agent takes the lead and conducts the interview without a moderator. It probes deeper and detects emotions,
attitudes, and opinions of the participants. It tags them as positive, negative, neutral, joy, sad, happy, satisfied, unsatisfied, etc (Prajwal, Divya, Gowda, & K.L, 2023).

Researcher: After the interviews, researchers receive instant transcripts, AI summaries, a word cloud and pattern analysis of all interviews within minutes. The analysts prepare the final report
for their stakeholders in hours instead of days.

The Partnership: AI-led probes and automated interviews have shortened the time for conducting interviews with the help of LLM. Whereas, researchers are equipped with vital data and summaries
to add human interpretation and meanings for their stakeholders.

Figure 1: AI-led Interview Probing at Terapage.ai

2.2 Automated Coding and AI Thematic Analysis at Scale

AI Research Tools: AI-based research tools scan hundreds of interview transcripts, identify patterns, sort out themes, and prepare a summary of sentiments in minutes for researchers to analyze (Turobov, Coyle, & Harding, 2024).

Researchers: Once AI-driven results are ready, researchers evaluate whether identified themes, patterns and sentiments are meaningful. They also contextualize those themes and patterns within their research objectives and identify which of them are relevant for their stakeholders’ decision-making.

The Partnership: A research study that normally takes 3 weeks for manual coding of themes, sentiments and patterns now takes 3 hours of AI processing, leaving the researchers ample time for interpretation

Figure 2: AI based Excerpt Coding at Terapage.ai

Figure 3: AI based Sentiment Analysis at Terapage.ai

2.3 Multilingual Research without Translation Delays

AI Research Tools: With AI, Translation bottlenecks such as additional language cost, time and risk of interpretation have reduced. At Terapage.ai, AI research tools conduct interviews in
multiple languages and translate them into one working language (Moneus & Sahari, 2024).

Researcher: After transcription and translation, the research analysts identify the cultural and regional nuances. They understand and add explanations to the responses based on backgrounds.

The Partnership: AI has made research global. It allows people to participate in a study irrespective of their region, language, culture or ethnicity. The researcher community is spending
more time analyzing the study response instead of working on interview transcription and translation.

Figure 4: Multilingual Transcripts

2.4 Gathering Hundreds of Voices in Days

AI Research Tools: AI led interviews have removed barriers like language and time zones. What once required months of scheduling and moderation can now occur within a week or even days.

AI-led Interviews have revolutionized research using its Large Language Models (LLM) to understand context and answers before framing new questions.

Researcher: Instead of spending days and months in interview moderation, researchers now spend resources and time designing questions that work across cultures. They interpret responses within
local contexts and gather responses in days instead of months or years.

The Partnership: A consumer study that once reached 200 local participants can now engage thousands of participants globally. The teams can now identify the consumer behavior of different
regions in a single study.

2.5 Efficient Use of Research Budget through Automation

AI Research Tools: AI tools eliminate transcription costs (saving $1-3 per minute of audio), reduce analysis time by 60 percent and enable larger participation without extra cost.

Researcher: With the AI help, the research teams efficiently allocate the budget for broader and deeper participant engagement, even for longitudinal studies.

The Partnership: AI assistance stretches the research participation more than three times within the same budget. However, how and when to spend it still depends on human judgment.

2.6 Speed and Clarity in Summarization

AI Research Tools: AI-driven speed has enabled the researchers to have 30-minutes long interview transcription in 60 seconds. It can analyses 500 interviews simultaneously, identify the
main themes, highlight the most emotionally charged clips, and creates timestamp indexed libraries.

Researchers: The researchers critically review the AI summaries and add meaning to them.

Moreover, they also shortlist the most compelling clips for their stakeholders.

The Partnership: AI-led interviews gather hundreds of voices within minutes, and present clear summaries. The researchers present the final cleaned version of summaries with authentic voices
as a reference within days.

Figure 5: AI Insight Assistant at Terapage.ai

Figure 6:AI Summary of the Responses in Qualitative Research

The Future: AI as a Research Partner

AI is not a researcher itself; it is an indispensable partner in the research process. At the AI-driven all-in-one platform Terapage.ai, AI and human collaboration are ensuring,

Super speed
Super clarity
Super scale
Super results

Hence, AI makes researchers smarter, super intelligent, valuable and insightful.

If you are interested in accelerating your qualitative and quantitative research without sacrificing depth, time and budget, visit Terapage.ai and learn how AI works with human intelligence for fast, clear, and impactful research.

Bibliography
Moneus, A. M., & Sahari, Y. (2024). Artificial intelligence and human translation: A contrastive study based on legal texts. Heliyon, 10(6).

Prajwal, R., Divya, D., Gowda, H., & K.L, H. (2023). AI Interview Agent for Predicting
Communication Skills and Personality Traits. INTERNATIONAL JOURNAL OF
ENGINEERING RESEARCH & TECHNOLOGY (IJERT), 11(8).
doi:10.17577/IJERTCONV11IS08018

Turobov, A., Coyle, D., & Harding, V. (2024). Using ChatGPT for Thematic Analysis.doi:10.48550/arXiv.2405.08828

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