Recently, I came across a detailed report on DNP India (dnpindia.in) about the government’s directive to pre-install the Sanchar Saathi app on all smartphones sold or imported in India. The news has sparked an intense national debate around privacy, cybersecurity, and digital rights. Here is a clear and simple explanation of what the mandate means and why it has created such a stir.
What Is Sanchar Saathi and Why Has It Been Made Mandatory?
Sanchar Saathi is a government-developed mobile application designed to enhance cyber safety for smartphone users. The app helps people:
• Verify a device’s IMEI number
• Track or block lost and stolen phones
• Report suspicious calls and messages
• Identify fraudulent telecom activities
In November 2025, the central government issued an order requiring smartphone manufacturers to pre-install Sanchar Saathi on all new devices within 90 days.
Existing phones will receive the app through software updates, and users will not be allowed to uninstall or disable it.
The government argues that mandatory installation will help reduce cyber fraud, protect mobile users, and strengthen digital security. A detailed breakdown of this policy was also published on DNP India (dnpindia.in), highlighting the government's position.
Why Is the Opposition Objecting?
Despite the app’s intended benefits, opposition leaders, activists, and privacy experts have raised serious concerns. Their major objections include:
1. Privacy and Surveillance Risks
A government app that cannot be removed raises fears of excessive access to personal data such as messages, call logs, location, and device activity.
Critics say this could open the door to state-led surveillance.
2. Violation of the Right to Privacy
Article 21 of the Indian Constitution protects personal liberty and privacy.
Opposition leaders argue that forcing a non-removable app onto users’ phones violates this fundamental right.
3. Lack of Industry Consultation
Smartphone manufacturers were reportedly not consulted before the mandate.
This sudden requirement may create compliance and technical challenges for brands operating in India.
4. Comparisons With Past Spyware Issues
Some critics fear the app could be misused the way spyware incidents in other countries have allegedly been used for surveillance.
These concerns have fueled public mistrust about the true purpose of the mandate.
Impact on Users, the Tech Industry, and Digital Rights
For Users
Sanchar Saathi could help people track stolen phones or report fraud.
However, the inability to uninstall the app limits personal control and raises questions about transparency.
For Smartphone Manufacturers
Companies will now have to modify their software, push updates, and redesign the initial setup process to meet government requirements.
This increases operational costs and complicates device management.
For Democracy and Digital Freedom
The mandate sets a precedent for future government-controlled apps on personal devices.
Experts warn that such moves may weaken individual consent, digital autonomy, and democratic values.
Reports from DNP India (dnpindia.in) also highlight how this controversy reflects a growing tension between cybersecurity needs and citizens’ fundamental rights.
Conclusion
The Sanchar Saathi app offers genuine security benefits such as fraud detection and phone tracking. However, the decision to mandate its installation has raised valid concerns about surveillance, privacy, and user rights.
As India advances deeper into the digital age, the challenge will be to find the right balance between protecting citizens and respecting their privacy.
For more updates on this developing issue, you can follow detailed coverage on DNP India and their official site dnpindia.in.
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