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Discussion on: I’m the VP of Engineering at Pusher. Ask me Anything!

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Ben Halpern

How much of your team's efforts are devoted to features, developer experience, scaling infrastructure, and all the other things involved in writing code for a company like Pusher?

How do those responsible for scaling the infrastructure think about the end-user experience?

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Sam Stagg

We actually spend most of our engineering capacity on innovation at the moment, which is great. The core Pusher product is scalable and maintainable without constant firefighting, and we want to keep it that way! So it's less than 10% on that, with most people working on our newer products like Chatkit.

All our engineers spend time on support so they get a good idea of how our customers use our product, and our sales team are really great at publicly highlighting customer use cases.