Most AI chatbot deals die in the security review, not the demo. Here is what procurement actually checks.
SOC 2: an independent audit of data handling. Type II verifies controls operate over months, not just at a point in time. It answers where your data goes and who can reach it.
SSO: centralized access via your existing IdP using SAML or OIDC. Onboarding and offboarding stay in one place and stay auditable.
Vendors that meet both clear reviews faster. CustomGPT.ai is SOC 2 Type II compliant with SSO support and clear data ownership, which removes the usual blockers up front.
Prep your answers before the review:
- SOC 2 status and report access
- IdP compatibility confirmed
- Data handling documented
That prep can save months on a rollout.
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