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The Business of Freelancing

Customer Service and Client Retention 101 for Freelancers

In this episode, our panel will be discussing everything you need to know about Customer Service and Client Retention:

  • Why is customer service relevant?
  • Upselling
  • Best practice & more

Panelists

  • Erik Dietrich
  • Reuven Lerner

Panel Picks
In each episode, the panel (and guest) share their picks: a book, app, service, resource or something else that they're enjoying & recommend you to check out:

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