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Discussion on: Top 5 Residential Proxy Providers 2020

 
chaocharleswang profile image
Charles • Edited

The service couldn't satisfy my project requirements. Then I contacted them on how to solve the issue. However, I didn't receive any response. I had to ask for full refund. In addition, they claimed they didn't provide with the trial service again on their website. So I had to take the risk to pay for the service. I don't know how you can do it.
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crash37 profile image
crash37

I simply asked on priv if I could get a trial account and received it. In previous posts you have written that proxies do not work, or maybe they do not work just for your specific needs, which can be misleading. In my opinion they have some of the best response times on the web! There is no refund information on their website and this is an international service so maybe you're asking for something you don't deserve.

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chaocharleswang profile image
Charles

I had waited their response for more than 2 business days before disputing the transaction on paypal. They have claimed no trial accounts on their website (see the attached screenshot in my previous comment). How should I ask them before paying for the service?

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crash37 profile image
crash37

There is information on the site that there are no trial accounts, but if you write an email you can see that you get them.