ABOUT MY Self

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ABOUT MY Self

This is Charan here

I am currently working as an Technical manager and have experience in java microservices and production support. As a manager my focus is to enhance three pillars;system reliability operation excellence and team enablement. I led large technical teams and partnered with the global business stakeholders for delivery of stable

secured

and cost-efficient platforms. I manage cross-functional teams of around 40 members I ensure with owner ship models encourage incident management & ICA culture. I promote proactive communication with our stakeholders
and establish/create a strong release management and deployment governance model involved in monitoring key metrics

KPIs

first contact resolution. And regularly engage with client stakeholders

conduct status review meetings and present reliability metrics. Right now at this stage of my career my focus has not just been on technical execution but also on building high performing teams

maturing our engineering processes and aligning technology to the business outcome. My Continuous Learning Journey: Certifications That Shaped My Career in Site Reliability Engineering In the rapidly evolving technology industry