Classroom chat is a UX problem until you have to moderate it.
Then the engineering questions start piling up.
Who can message whom?
What happens when a student sends something inappropriate?
Do teachers see every message?
What gets flagged automatically?
What happens across different roles, channels, and age groups?
The chat UI is the easy part.
The hard part is building the moderation layer underneath it without turning the experience into a maze of restrictions.
We dug into what that actually looks like when you're building chat for classrooms ↓
https://www.cometchat.com/blog/the-classroom-chat-is-a-moderation-problem-wearing-a-ux-costume
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