As more platforms adopt passkeys, the login process is becoming more secure and convenient. However, like any technology, issues can sometimes arise, leaving users frustrated. One common issue is seeing the message “No Matching Passkeys Available” when trying to log in. This post will walk you through why this happens and how to resolve it.
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Cause: No Matching Passkeys Available
This error occurs when the service you’re trying to log into can’t find a passkey on your device. Passkeys are stored in a secure location, such as your device or your iCloud Keychain (for Apple users). When the system can’t locate the appropriate passkey, it prompts this message.
Solution: How to Fix It
There are a couple of straightforward steps you can follow to resolve the issue:
1. Check iCloud Keychain Syncing
For Apple users, passkeys are stored in iCloud Keychain, and they should sync across all devices using the same Apple ID. Make sure iCloud Keychain is enabled on your devices:
- Go to Settings > [Your Name] > iCloud > Keychain and ensure it is toggled on.
- Also, ensure that the device you’re trying to log in with is connected to the internet so it can sync passkeys correctly.
2. Confirm the Passkey is Saved
Ensure that you have created a passkey for the specific service you’re trying to log into. If you haven’t yet, you can usually set one up by going through the service’s account security settings and choosing the passkey option.
3. Try Another Device
If you still can’t log in, try using a different device that is signed into the same iCloud account. This will help confirm whether the issue is device-specific or related to the passkey storage itself. By following these steps, you should be able to resolve the “No Matching Passkeys Available” issue quickly and get back to secure, passwordless login.
Conclusion
Passkeys are designed to simplify and secure our online lives, but when issues like this arise, they can feel like a step backward. Hopefully, with this guide, you’ll have the tools to fix the issue and enjoy the passwordless future. If you have any more questions or run into other issues, feel free to leave a comment below or join our Reddit!
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