I would say that since X stand for Experience, then something about it should be use to design; interviews, analytics data, user tests, internal testing, AB testing. Desig by having actual knwoledge about the actual user behaviour (oposed to desired or supposed user behaviour).
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I would say that since X stand for Experience, then something about it should be use to design; interviews, analytics data, user tests, internal testing, AB testing. Desig by having actual knwoledge about the actual user behaviour (oposed to desired or supposed user behaviour).