Utility billing errors affect 8% of residential accounts. AI compares each charge against approved tariff schedules.
Distribution Surcharges - Charges exceeding approved per-unit rates filed with public utility commissions. Errors add $50-$200/year.
Estimated Meter Readings - Overstated usage during consecutive estimated months. Average credit: $146.
Late Fee Overcharges - Fees exceeding state statutory maximums. Affects 5% of accounts.
Tariff Misclassification - Residential accounts charged at commercial rates. Overcharges $100-$500/year.
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