Leading companies are rethinking HR by embedding AI into daily operations – from recruitment and onboarding to employee support and training. These examples illustrate how AI boosts productivity, saves time, and delivers a better employee experience.
Unilever uses an AI-based hiring platform where applicants complete neuroscience games and video interviews analyzed by algorithms. Since 2016, this has saved over 70,000 interview hours. The company also launched Unabot, an internal HR assistant used in 36 countries. With 36% adoption and 80% return usage, it streamlines employee access to policy information.
Walmart integrated MyAssistant into its internal app for 50,000 employees. The AI tool helps draft documents, schedule meetings, and answer HR-related questions—freeing staff to focus on higher-value tasks.
IBM applies AI to predict resignations with 95% accuracy, identify talent via Watson Talent, and automate resume reviews, minimizing manual screening efforts.
PepsiCo delivers personalized learning through Pep U Degreed, recommending courses based on skills and interests. AI also helps interpret survey feedback to guide training initiatives, boosting engagement and retention.
Goldbelly relied on AI to support its expansion from 6 to 125 employees. Automation of onboarding, payroll, and admin tasks led to over 900 staff-hours saved.
Wells Fargo introduced a large language model chatbot inside Microsoft Teams for 35,000 employees. Trained on 1,700 internal procedures, it handles 75% of queries and cuts response time from 10 minutes to 30 seconds.
Linklaters developed Laila, a chatbot trained on HR policies, enabling employees to find instant answers and reducing pressure on support teams.
KPMG, with Microsoft, launched an onboarding agent that delivers templates and guidance to new hires, cutting HR follow-up by 20%.
Volvo automated admin document processing using Azure AI, which extracts data from images and reduces manual handling, saving 10,000+ labor hours.
Rajah & Tann implemented a virtual HR assistant trained on internal docs, enabling self-service support and reducing dependency on HR staff.
Audi uses a chatbot powered by RAG (Retrieval-Augmented Generation) to access and deliver answers from internal knowledge sources, speeding up information access and boosting accuracy.
Taylor Wimpey combines AI analysis of NPS surveys with internal copilots for onboarding and support. Teams can build their own assistants without IT support, which enhances autonomy.
Siemens and Dow use Microsoft Copilot across departments to help employees find policy and process info through conversational AI, cutting search time and boosting efficiency.
Together, these cases show how AI is becoming an integral part of HR, enhancing hiring, communication, learning, and operations at scale.
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