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Devanshu Yadav
Devanshu Yadav

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Hacktoberfest invalid tracking id after a few days of tracking.

Hi, I recieved the order confirmation mail on 23rd October. I recieved tracking mail on 23rd December. It's last status was "En route". It was stuck there for about 12 days. I kept contacting DHL, and they said that it's on its way. But since 7th Jan,on checking the tracking, it shows "invalid tracking number, contact merchant..." So I contacted DHL, kotis designs, hacktoberfest team several times through mail. But DHL says to contact Merchant. And Kotis and hacktoberfest team always give an FAQs mail. What now? Really unsatisfied by the customer services.

Top comments (2)

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spiritupbro profile image
spiritupbro

just be patient my friend in the area got it yesterday, and i'm from the same area doesn't get it so i think its still being processed or something i think the team behind hacktoberfest trying so hard in this trying times so the only way we can do is just be patient, because it's all free

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devu2000 profile image
Devanshu Yadav

No, this is a different case. All those who are getting it didn't had the invalid tracking id problem.