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Webinar Recap | Unlock Smarter Service Management with AI: Jira Service Management + Rovo Practical Guide

Previously, the webinar “Unlock Smarter Service Management with AI: Jira Service Management + Rovo Practical Guide”, hosted by Atlassian Platinum Partner Dragonsoft, was successfully concluded.

During the session, Zhang Xiaole, Senior Technical Consultant at Dragonsoft, delivered a keynote presentation covering the following topics:

  • Common challenges in service management
  • Core capabilities of Jira Service Management (JSM)
  • Practical applications of AI in service support
  • Atlassian Cloud data security strategies
  • New employee onboarding demo: showcasing how JSM + AI can significantly improve service efficiency

🔎Watch now and discover how Atlassian AI can double the efficiency of your IT service desk!
👉Read the full recap here: https://hkdsdtech.com/resources/review-of-the-jsm-ai-practical-guide-seminar

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