Eden Marshall
Posted on
How are small web agencies managing client websites after launch?
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We run/manage multiple client websites (mainly WordPress) and found that the post-launch side of agency work often gets scattered across too many places: Trello for tasks, spreadsheets for renewals, email for support, separate uptime tools, password vaults, reporting docs, hosting notes, etc.
I’m interested in how other small agencies handle this.
Do you keep everything in one system, or is it normal to have a stack of separate tools?
The areas I’m especially interested in are website maintenance, domain/hosting renewals, uptime monitoring, client reporting, support requests and tracking recurring work.
Any feedback would be gratefully received.