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Ken Chang
Ken Chang

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The underrated metric that predicts long-term success (not revenue)

Most founders obsess over MRR, but we’ve found ‘problem-solution fit’ conversations matter more early on. Track how often customers spontaneously say ‘This solves my [specific pain point]’. At 50+ convos/month, you’ll spot patterns to refine your offering. Example: A SaaS client realized users cared more about time savings than features—pivoting messaging to that doubled trials. I share a free tracking template here if helpful. What’s your ‘aha’ metric?

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