RPA vendors published many success stories that show Robotic process automation can increase employee productivity and free them up for higher-value work.
What is the work involved? Some of that work falls within the employees' roles and responsibilities. An accountant can automate income processing to focus on improving cash flow. A customer service representative can now spend more time with customers and build solid and profitable relationships, even after automated repetitive grunt work.
However, there are many other job opportunities. There are many RPA-related job openings on Monster, Glassdoor, and LinkedIn. These job categories are relatively new, and companies have difficulty filling them, offering highly competitive salaries.
Technology is not the only requirement.
These new RPA opportunities do not only apply to technologists. Businesses urgently require business analysts and others who can analyze business processes and help re-imagine them. Specialists in systems ethics, how people will interact with machines, and other areas will be needed by businesses. They will also need generalists who can liaison between IT and business. Many RPA jobs will require both soft and hard skills.
Training and education are essential. This is why any formal RPA initiative must include an employee retraining component.
These are the hottest RPA jobs.
Here is a list of the most popular RPA jobs and the skills required to do them.
• RPA developers - An RPA developer is a person who works with RPA business analysts to create code that automates workflow processes. While this job is constantly changing, RPA developers who are successful will understand traditional programming languages and be proficient in RPA platforms such as Automation Everywhere 360. They may be responsible for bug fixes or testing, depending on the company's size. This role is cross-functional as developers need to ensure that RPA investments generate business value. While RPA tools are primarily visual and low-code to create applications and integrate, RPA developers must also be familiar with programming control flows, exception handling, and data structures.
• RPA architects: As with any programmable solution you deploy at scale, you will require a skilled software architect to increase RPA usage within your organization. In smaller teams, where one person may have multiple responsibilities, an RPA developer often assumes the role of an RPA architecture. RPA architects work at a higher level than RPA developers and create the designs and plans for the integrations and workflows that will be coded. RPA architects must be able to make workflow diagrams and document the process strategically before it can be automated. They must also judge when a company is pushing RPA technology too far and when a more traditional solution might be better.
• RPA analyst - Like good software architects make great RPA architects; business analysts can also be trained to become good RPA analysts. These workers usually sit between technologists business users and define the requirements for automating the processes. It can be challenging to distinguish between RPA analysts and developers. Developers are responsible for understanding business processes while analysts overview RPA tools. Analysts must create application prototypes or, at a minimum, Visio diagrams or presentation slides that show workflows. Analysts can also be responsible in smaller groups for the proper use of templates, tools, best practices, and quality assurance (QA) measures for all enterprise RPA projects.
• RPA advocate - They are responsible for spreading the word about RPA success stories and training new teams to support businesses as they scale from pilots and proofs of concept to enterprise-wide initiatives. This role can be filled from any position: IT, business units, or the executive suite. As automation grows, it will become a full-time job and a rewarding career path.
• RPA QA tester: Testing should be an ongoing and essential part of RPA deployments. Testing should be integrated into the bot development process. This will allow you to catch issues before they become problems in production. Testing doesn't only apply to bots but to the entire ecosystem that surrounds an automated process. This includes legacy systems as well as human interactions with bots. Bots can only function properly if they are free from errors.
• The role of the botmaster is As bots develop, particularly when they are integrated with intelligent AI and automated automation capabilities, humans will be needed to monitor and verify that their rules and algorithms remain valid in a constantly changing business environment. This is crucial since the botmaster doesn't let go of the prize. Are the bots still adding value to the business? This will require a mix of software and hard skills and the ability to seamlessly collaborate between the technical and business teams and the executive suite.
RPA opportunities do not only exist for technical professionals. RPA jobs are ideal for Excel superusers, business analysts, and others who work as cross-functional liaisons between technology and business groups.
The field is full of opportunities. Look for higher-value jobs. You will be happy you did.
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