Has your tracking number expired ? If so, then mail Kotis design regarding the same with proper screenshots... They will setup a new code for you to redeem
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Kindly mail Kotis Design and tell them the issue and ask for updates again. Yesterday, I received new code for placing the order once again.
Yes, I too received a mail with new reedem code yesterday,I reedemed it and placed order, hope that it arrives successfully this time.
My package status hasn't been updated since 13th of November. What should I do?
Has your tracking number expired ? If so, then mail Kotis design regarding the same with proper screenshots... They will setup a new code for you to redeem