How to Use GeM e-Learning Courses to Navigate the Portal

The Government e Marketplace (GeM) is India’s national public procurement platform, established to make government purchases transparent, efficient and inclusive. GeM enables Ministries, Departments, and Public Sector Undertakings (PSUs) to procure goods and services from authorised sellers, including startups, MSEs and women-led enterprises.
To strengthen user enablement, GeM has launched its e-Learning Platform, designed to support both buyers and sellers in understanding and using the portal efficiently. Hosted at https://lms.gem.gov.in, this platform provides free, structured online training through video modules, tutorials and self-assessments.
Introduction to GeM e-Learning Platform
GeM e-Learning Platform is a comprehensive digital training resource developed by the GeM under the Ministry of Commerce and Industry, Govt. of India. It is designed to help registered users understand the portal’s features, functionalities and ensure proper, compliant usage.
The platform covers essential aspects of the procurement lifecycle:
• User registration and login
• Catalogue management (products and services)
• Bidding, Reverse Auctions and Direct Purchase
• Order fulfilment and payment processes
• Policy updates and compliance
Training modules are structured by user type—buyer, seller, service provider, or new registrant—and are available on-demand with no live attendance required.
Advantages of Engaging Learning
Unlike traditional workshops or textual manuals, the GeM Online Training Modules use video tutorials and practical demonstrations for better comprehension. Key benefits include:

1. Learn at Your Own Pace Access training anytime, making it convenient for business owners, officials and working professionals.
2. Updated Content Modules are revised in real time to reflect changes in rules, pricing policies, billing formats, etc., immediately after official notification.
3. Improved Retention Visual and audio elements enhance understanding and recall compared to static documents.
4. No Cost All learning resources are free of charge—particularly beneficial for startups and MSEs. Course Offerings: GeM Portal Training Courses Each training course on the GeM LMS focuses on specific user roles and platform functionalities. Below are some key offerings: Seller and Service Provider Modules • Seller Registration on GeM Step-by-step guidance on creating an account and completing verification. • Catalogue Upload and Management Tutorials on listing offerings as per category guidelines. • Bidding and Reverse Auction Participation Understanding procurement modes such as Direct Purchase, L1, and bidding. • Order Management and Fulfilment Covers invoicing, delivery confirmation and payment tracking. • Grievance Handling and Return Policies Overview of dispute resolution and return workflows. Buyer Modules • Buyer Registration and Hierarchy Setup Explains onboarding for departments and buyer roles (Primary, Secondary, Consignee, etc.). • Bid Creation and Publishing Covers bid preparation, approval and publication. • Bid Evaluation and Contract Finalisation Offers guidance on comparing offers and choosing the most suitable vendor. • Performance Evaluation and Vendor Ratings Guide to rating suppliers and monitoring performance. Modules also integrate training aligned with the General Financial Rules (GFR) and latest procurement policies from the Ministry of Finance. User Experience: Accessibility and Support GeM Training Program is optimised for ease of use and works across devices. How to Register
5. Visit: https://gem.gov.in
6. Scroll down to the “Resources” section and click “e-Learning”
7. You’ll be redirected to: https://lms.gem.gov.in
8. Click ‘Sign Up’
9. Fill in basic details like name, email, mobile number, organisation and choose your role (buyer/seller)
10. Once registration is complete, you can log in and begin your training Access and Navigation • Courses are grouped by role and module • Most videos are under 10 minutes • Downloadable guides for offline reference • Compatible with popular browsers and mobile devices For technical issues, users may use the contact form, email support, or reach out via the GeM Helpdesk. (https://gem.gov.in/helpdesk) Impact of GeM Training Program India The training initiative has significantly strengthened the public procurement ecosystem:
11. Increased Seller Participation MSEs and startups can now onboard independently, without needing consultants.
12. Better Compliance Government buyers now better understand and follow procurement policies, reducing delays and audit risks.
13. Faster Procurement Cycles Trained users ensure quicker order creation, acceptance and fulfilment.
14. Reduced Support Dependency With comprehensive training, fewer queries reach the helpdesk, enabling quicker resolutions. This program complements GeM’s mission of fostering fair, efficient and transparent public procurement. Conclusion GeM e-Learning Platform provides a user-friendly, informative and self-paced learning environment for buyers and sellers. These well-structured modules enable users to confidently navigate the procurement journey, from onboarding to contract closure, while ensuring compliance and transparency. GeM Portal Training Course is an essential tool for anyone looking to participate meaningfully in India’s public procurement ecosystem. With free access, updated content and formal certification, the platform strengthens your business capability and builds trust with government buyers. Start your training today Main GeM website GeM Learning Management System (LMS) Sources: • Government e Marketplace (GeM): https://gem.gov.in • GeM Learning Management System (LMS): https://lms.gem.gov.in