The tickets have been an interesting new part of work. I have found that jumping into action too quickly has meant that sometimes I end up being the middleman, when what I should have done was put two people in touch to figure it out between themselves. I need to remember to think 'Am I adding value?', and if the answer is no closing it off.
Thanks for sharing your experience, great to know that good things come with time.
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The tickets have been an interesting new part of work. I have found that jumping into action too quickly has meant that sometimes I end up being the middleman, when what I should have done was put two people in touch to figure it out between themselves. I need to remember to think 'Am I adding value?', and if the answer is no closing it off.
Thanks for sharing your experience, great to know that good things come with time.