Over the last decade or two, smartphones, advanced sound systems, high-speed computing processors, and technologies like Artificial Intelligence and Mixed Reality have transformed the media and entertainment industry. And over the last year, the Covid-19 pandemic has driven a surge in digital content consumption like never before.
A recent study conducted by DoubleVerify analyzed the digital habits of people across the UK, France, Germany, Spain, and the US since the wake of the coronavirus pandemic. The results showed that the daily global average consumption of online content had doubled from 3 hours 17 minutes to roughly 7 hours over the course of just one year.
Now in 2021, entertainment leaders have no choice but to operate in a landscape that has arguably been permanently changed by Covid-19. In fact, EY’s recent research found that 50% of media and entertainment executives believe that they can no longer rely on legacy business models to drive future growth, highlighting the need for operational and strategic reinvention.
How can MEP (Media, Entertainment, and Publishing) leaders build a successful digital strategy?
Today’s average media consumer is a multi-tasker — someone who is probably watching a Netflix show, sending memes on WhatsApp, and scrolling through Instagram all at the same time. In such a scenario, how can MEP businesses engage their audience?
To thrive in the ever-changing landscape of digital media and entertainment, organizations must focus on the entire spectrum of change management — people, process, technology, and strategy.
DID YOU KNOW? 51% of people say accessibility ranks in their top three reasons for choosing an OTT app or streaming service. Source: Zemoga
Understanding the customer journey is key, in order to create original, personalized content and immersive, user-generated experiences that nurture loyalty. And as they navigate the turbulence of digital disruption, nimbleness is crucial for success. By reframing the business model and implementing transformational initiatives around product and service development, they can leverage the shifting markets to fuel the growth of their business.
To sum it all up, media and entertainment leaders must consider three key strategies to position themselves as industry experts and drive growth:
Refocus on consumers’ needs and take a refined approach to customer engagement.
Adopt new strategies such as mixing entertainment experiences to enable business agility.
Gather, analyze, and act upon data available at content touchpoints to form hyper-segmented audiences.
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3 biggest media and entertainment trends for 2021
1. D2C Streaming
Today’s millennial and Gen Z audiences are spoilt for choice when it comes to online content. High internet bandwidth, access to smartphones, and low mobile data tariffs have made it possible for people to access diverse and quality video content from the comfort of their own homes.
OTT platforms like Netflix, Amazon Prime, and Disney+ offer consumers a wide variety of content and cross-platform compatibility that viewers have never experienced before. In fact, the Covid pandemic accelerated the growth of OTT platform subscriptions by over 60% — a trend that is expected to stay in the post-pandemic world. And so, industry experts believe that D2C (Direct to Consumer) video streaming will continue to be one of the top trends in the media and entertainment industry in 2021.
2. Personalised content
In 2021, it is expected that global media and entertainment leaders will turn inward to figure out what content they’re good at creating and whether their viewers can engage with it or not. Creating and promoting content geared towards a particular segment of people using Artificial Intelligence and Machine Learning algorithms will help MEP businesses to predict user behavior — providing deeper engagement.
Discover more about top trends in the media and entertainment ,industry in 2021.
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