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Discussion on: What is the most challenging part of your daily work that doesn't involve coding?

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John Pham

Finding the right people for answers

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practicingdev profile image
Practicing Developer • Edited

This is a very real and often underestimated challenge!

One thing I'm working on for a client is meant to solve this in large orgs by building a relationship map that ties together people, work, and goals and lets you see what is connected to what.

But even in tiny companies, this is always a challenge. At the smaller scale, some checklist type documentation that helps people figure out "Who to go to talk to about what" which then gets refined over time to fill in the various gaps can help somewhat.

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John Pham

I'd be interested in hearing how you're tackling this.

At my current company, our org tree has a field where the employee can enter what they work on but most people don't do it or the data there is stale.

It always ends up being a game of human routers.

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practicingdev profile image
Practicing Developer • Edited

That is exactly the problem this particular client is working on.

Unfortunately this stuff is all currently in active development and hasn't been publicly released yet, so I'm limited in what I can share at the moment. ☚ī¸