The importance of order data in the eCommerce environment cannot be underestimated. Various SaaS applications such as multichannel platforms, dropshipping systems, shipping management tools and the like require access to order data from merchants' online stores to perform their core functions.
As we all know, the eCommerce software industry is highly competitive. To differentiate themselves from their competitors, eCommerce software vendors use various strategies. If you want to compete in the eCommerce market as a SaaS software provider, you need to integrate your software solution with various eCommerce platforms and other shopping channels. In addition, integration with the Amazon marketplace should be prioritized by any SaaS software provider, as this is the most common marketplace for merchants to sell their goods.
In this article, you will see how a unified API can help you implement Amazon order API integration with your eCommerce software quickly and simply.
Why Do B2B SaaS Vendors Need to Get Order Data
Every eCommerce application needs access to order data from various online stores to perform its basic function. Here are a few examples of typical use cases.
Multichannel solutions need access to information, such as orders, stored on different eCommerce platforms like Amazon. They use the order data to monitor and control orders across all delivery channels, synchronize deliveries across all platforms, manage deliveries, change order status, and generate reports on orders. Each of these functions is linked to multichannel systems that collect order data from eCommerce platforms like Amazon. These systems would not be able to perform their core functions if they did not have access to this data.
Shipping operations are one of the essential activities that cannot be completed without order details from shopping sites such as Amazon. Order information is required by shipping tracking solutions to track and synchronize stock levels, produce shipments, create shipping tags and offer order-related information to e-store clients, and many other things.
ERP software enables online retailers to sync their stock levels efficiently, handle order information, and organize warehouse management, etc. All of these functions involve access to data from online stores, as the ERP software would be unable to offer services to online retailers without it.
If you're a warehouse management software provider, then having real-time store details for your customers is critical. Order delivery, shipment tracking, stock level reporting, order status monitoring, and other tasks can all be part of your warehouse management system. Since key capabilities include the ability to accept and process orders, customers, and product information from online retailers, the warehouse management software must rely on integration with a variety of eCommerce platforms.
Amazon API Integration Challenges
It could take a long time to integrate your SaaS software with Amazon's marketplace without the help of a third-party solution. When trying to connect your eCommerce solution with Amazon's marketplace, you can encounter many challenges.
- To begin with, the integration process could be lengthy and requires the hiring of a dedicated programmer who can spend at least a few months on its implementation. If the developer is inexperienced with Amazon's features, he would need to dedicate a significant amount of time to learn them.
- Furthermore, the Amazon API is quite old and necessarily requires a certain level of knowledge and expertise. To deal with products, packages, and other details, only a few CSV or XML files are allowed.
- Another difficulty you may encounter with integration is Amazon's API docs, which is challenging to use and manage due to the lack of real-world examples. Additionally, Amazon's customer care department is inefficient, so you'll have to wait more than 24 hours for a problem to be handled.
Because of each of these aspects, integrating your SaaS applications with the Amazon marketplace is extremely difficult, therefore figuring a way to make it simple is critical. Third-party integration solution will help you to solve all of your integration problems because it's currently integrated with over 40 eCommerce platforms and marketplaces, including Amazon. Let’s see below how you can get Amazon orders by using API2Cart.
Amazon Order API: How to Get a List of Order Info
The integration solution has several API approaches for getting Amazon orders and store info from various eCommerce platforms.
Use order.list method to get a list of all orders placed on Amazon. By default, this method returns four orders. You will get order info like the number of orders, customer email, name, surname, billing and shipping address, shipping methods, etc.
By executing the order.info method, you will get accurate information about a specific order placed in an online shop.
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