Hey 👋
I’m doing some research on how small SaaS teams handle outages or slowness in external APIs (Stripe, OpenAI, Twilio, SendGrid, etc.).
I’ve seen teams:
- find out via customer complaints
- rely on status pages
- or overload Datadog with custom checks
I’m curious how you handle this.
I made a short (2-minute) anonymous form to understand the pain points:
👉 https://forms.gle/6YFMMpGM6z1hKhM29
If you don’t want to click links, I’d also love to hear in comments:
- How do you currently detect dependency outages?
- Has this ever caused a real incident for you?
Thanks — appreciate any insights 🙏
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