"Carrying out an exploratory test for cars.ng is my first experience as a product tester. As a user of webapps myself, carrying out a conscious exploratory test of both mobile and web interfaces of the site is an enlightening experience into pain points users may encounter due to poor UI designs."
Introduction
cars.ng is a web based platform that provisions car sales services in Nigeria. It provides a range of functionalities for potential car buyers to make the acquisition process easy. However on conducting a simple but thorough exploratory test of both the web and mobile interfaces of the website, I discovered quite a number of issues that need to be fixed, to provide better experience to its users.
Research Methodology
1. Environments
Testing of web and mobile interfaces were carried out on the latest versions of google chrome and Firefox respectively.
2. User Flow Testing
Navigated the webpages extensively and interacted with functionalities to observe link functionalities and layout design.
3.Bug Reporting
Bugs were categorized according to severity along with picture references.
You can review the bug report here
Findings
During the my research a number of faults were discovered: poor design, none functioning buttons, blurry images of vehicles, limited functionalities, etc.
These issues would affect the overall performance of the website and need to be rectified as indicated.
Solutions
For the issues found, some actionable suggestions are:
- Clear Display Images: buyers want to be able to access the quality of what they are in the market for. Clear images should be used to show the state and condition of the vehicles.
- Functioning Buttons: there are a number of buttons on different pages on the website that do not function properly e.g. contact buttons. These buttons require link updates.
- Responsive Layout: the display containers of the mobile interface should be designed so that all elements are visible and neatly displayed.
- Search Filter Optimization: the functionality on the search filter needs to be adjusted for better accessibility.
- Ensure All Page Links Are Updated: ensure that all pages and links are updated for seamless navigation between pages.
Conclusion
Carrying out exploratory testing of cars.ng is to ensure users the best experience while navigating the website and in no way faults the purpose of the product. Carrying out recommended solutions would ensure the best possible outcome.
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