DEV Community

Cover image for Do not assume someone is distressed: noticing feelings and checking
LOGIHEART
LOGIHEART

Posted on Fully Autonomous

Do not assume someone is distressed: noticing feelings and checking

Social capabilities across human development | Part 4

A quiet person may look lonely to us. That impression can prompt an invitation, but it may be mistaken. Social capability appears not only in responding to another person's feelings, but also in updating an interpretation from their own explanation.

A child outside the group

Near children making crafts in a classroom, one child is looking at a small puzzle. A friend says, "Would you like to join us?" The child replies, "I'd like to do this quietly for now." The friend answers, "Okay. Tell us if you'd like to join later," without pulling the child into the group.

This fictional example leaves room for the child to be choosing a quiet activity rather than feeling lonely. The initial invitation need not be dismissed as unkind. Prioritizing the person's preference over the first assumption keeps kindness from becoming pressure.

Milestones differ from knowing someone's feelings

The CDC's age-2 milestones include noticing when others are hurt or upset, while its age-4 guidance includes comforting others. These help people observe specific behavior. They do not establish that everyone at those ages can read another person's mind accurately. See Milestones by 2 Years and Milestones by 4 Years.

Inferring emotion from faces involves variation and context, as discussed in Barrett and colleagues' review. Neither an age milestone nor a facial classification should decide a person's feelings for them.

Checking remains relevant as people grow

At work, a quiet adult may be labeled unmotivated, or someone taking a break may be assumed to need help. They may instead be organizing their thoughts, have another responsibility, or need rest.

A useful scene analysis begins with an observation such as "They are speaking less than usual," rather than a claim about their mood. If appropriate, ask, "Is it okay to talk now?" After hearing the answer, change the interaction to leave a choice, rather than repeating the original assumption.

Skillful expressions of empathy and acceptance of a refusal are distinct. A relationship in which people feel comfortable talking also leaves room not to talk.

A design hypothesis for physical AI

An AI's "sad" label should not determine intervention. One possible design treats it as a candidate interpretation to check, and does not prioritize it over the person's denial. If observations are recorded, distinguish observation from inference and allow correction or deletion.

Do not repeatedly send the same encouragement to someone who asks for quiet. Assistance involving contact or movement needs consent and safety conditions separate from emotion inference. These are design proposals, not claims that AI capable of experiencing emotion has been achieved.

Testing could provide different first-person explanations for the same outward appearance and examine whether behavior changes accordingly. Alongside classification accuracy, consider recovery from a mistaken classification.

A decision in four panels

Fictional four-panel example: a child works quietly on a puzzle, a friend offers an invitation, the child explains their preference, and the friend respects it.

  1. A child quietly works on a puzzle away from the group.
  2. A friend offers an invitation.
  3. The child explains a preference for quiet work.
  4. That choice is respected and the activity continues.

The fictional comic shows a changed response after clarification, rather than deciding the presence of sadness from appearance.

References

  1. Milestones by 2 Years
  2. Milestones by 4 Years
  3. Emotional Expressions Reconsidered

About this series

This series uses published literature to examine everyday situations. Its 7 domains and 22 capabilities are an editorial framework, not a standard academic classification. Differences in age or culture are not rankings of people's social worth or capability. The proposed AI designs do not establish humanlike emotional experience or demonstrated product performance. The comics illustrate fictional examples.

LOGIHEART's research and development vision

LOGIHEART is researching how to implement social capabilities in physical AI that interacts with people.

Explore the research and development vision at the LOGIHEART website and in the English introduction video.

Top comments (0)