New Dubai residents must open their own DEWA (Dubai Electricity and Water Authority) account before the meter is turned on. The previous occupant's account is always closed when they move out.
You need a valid Emirates ID, passport copy, a registered Ejari tenancy contract (or Title Deed for owners), and the property's 9-digit DEWA Premise Number. A refundable security deposit of AED 2,000 applies for apartments and AED 4,000 for villas, plus small activation fees. Supply typically connects within 6 to 24 working hours after payment.
Full step-by-step guide covering documents, fees, activation timing, and how to close or transfer your account when moving: https://yalahdubai.com/uae-dewa-utility-connection-guide-2026-dubai-residents/
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