We just open-sourced 2 plugins that let Claude Code reply to real people on your behalf — via WhatsApp Business and Instagram DMs/comments.
claude-channel-whatsapp
The agent receives customer messages in real time (text, audio, image, doc, reactions) and replies — text or native OGG Opus voice. It reads history, holds context, keeps tone consistent. Watch from the terminal or let it run.
- Real-time webhooks (WhatsApp Business Cloud API)
- Native OGG Opus voice notes (not download links)
- HSM templates, media, docs, typing indicator
- Reactions, conversation history from chat.db
Repo: https://github.com/riasistemas/claude-channel-whatsapp
claude-channel-instagram
The agent replies to DMs and post/reel comments. Comment-to-DM bootstrap: someone comments "how does it work?", agent replies on the thread and opens a private conversation. Voice notes are auto-transcribed.
- Comments + DMs webhooks (Instagram Graph API)
- Comment-to-DM bootstrap
- Auto-transcription on incoming voice notes
- DM send: text, image, video, M4A audio
Repo: https://github.com/riasistemas/claude-channel-instagram
Official Meta APIs
Both plugins use official Meta APIs (WhatsApp Business Cloud + Instagram Graph). No account-ban risk.
Install (5 minutes)
/plugin marketplace add riasistemas/claude-plugins
/plugin install whatsapp@riasistemas
/plugin install instagram@riasistemas
Use cases
- Customer support over DM/WhatsApp with context and knowledge base
- Commercial SDR with automatic qualification
- Comment replies + DM handoff when relevant
- First-line triage with human escalation
Apache-2.0, MCP-compatible.
Top comments (1)
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