Smart Contact Routing System Using GoHighLevel, Aloware, and Make

I recently built an automated system that connects GoHighLevel, Aloware, and Make to intelligently manage contacts based on booking activity and pipeline stages. This setup eliminates the need for manual list management and ensures contacts are always in the right sequence for follow-up.

✅ The Goal

Move contacts between public lists in Aloware depending on:

• Which GoHighLevel booking page they used
• Their opportunity stage in the GHL pipeline

🧩 The Tools

1. GoHighLevel (GHL) – Booking pages & opportunity stages
2. Aloware – SMS/Calling automation with public lists
3. Make (formerly Integromat) – The automation engine tying everything together

⚙️ How the System Works

Booking Trigger from GHL

• When a lead books through a specific GHL calendar, it triggers Make.
• The booking source determines the correct public list in Aloware.

Pipeline Stage Monitoring

• As contacts move through opportunity stages (e.g., New Lead, No Show, Follow-Up, Closed), GHL updates trigger further automation.

Dynamic List Assignment in Aloware
The contact is added or moved to the correct public list in Aloware based on:

• The GHL booking page they came from
• Their current pipeline stage

Automatic Cleanup

• If a contact changes status (e.g., moves from “Appointment Set” to “No Show” or “Won”), the system removes them from the previous list and updates their assignment.

🎯 The Result

This setup creates a seamless flow between outreach campaigns in Aloware and lead tracking in GHL. It ensures:

• Contacts always enter the correct workflow
• Lists stay clean and segmented
• Sales and follow-up teams don’t need to move people manually
• Engagement campaigns trigger at the right time