The error you're encountering with Installatron during backup, related to a database query failure, suggests a few potential issues that you can check:
Incorrect Database Credentials:
- Double-check the database name, username, and password in your Installatron settings to ensure they are correct.
- Verify these credentials in your wp-config.php file (usually located in the root directory of your WordPress installation).
Disk Space:
- Check if your hosting account has sufficient disk space for the backup. Low disk space can prevent backups from completing.
- You can check available disk space through cPanel under "Disk Usage" or "Statistics".
Database Corruption:
- Sometimes, database tables can become corrupted. Use phpMyAdmin to check for any corrupted tables and repair them if necessary.
- In phpMyAdmin, you can select your database, choose all tables, and then select Repair table from the dropdown.
If none of these solutions work, there might be an issue on the hosting side, and it would be a good idea to contact your hosting provider’s support team for further investigation.
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