So today I started my journey in google IT support which is a certification course offered by google.
What is IT?
-Use of digital technologies like computers and internet to store and process the data into useful information.
what does IT support specialist do?
-IT support specialist make sure that an organizations technology is running smoothly. This includes managing, installing, maintaining, troubleshooting and configuring office and computing equipment.
*understanding computer layers *
-computer can be cut in 4 layers
1.)hardware (parts which we can physically touch.)
2.)operating system (allows hardware to communicate with system.)
3.)software (set of code ,program or data that tells hardware how to
performs tasks.)
4.)users (person who are using the computer are the user.)
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