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Discussion on: Get locked out of 2 factor authentication of github

 
sonikabaniya profile image
Sonika Baniya

Hi Tomer, is there any update in this case?

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tomerfi profile image
Tomer Figenblat

I'm was checking out the ticket just now, and it appears to be closed...by me.
Weird, I must have tapped the close button by accident or something.

I'm really sorry, I've just reopend it.

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sonikabaniya profile image
Sonika Baniya

Oh.. no worries. It happens sometimes, just let me know if you hear anything from there. You can dm me on twitter if its easier for you that way. Thank you Tomer for being super easy to reach. It means a lot to me.

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tomerfi profile image
Tomer Figenblat

After re-opening, the ticket date is still 7 days ago, so I'm sure it will be answered shortly.
I'll keep an eye open for it this time.

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sonikabaniya profile image
Sonika Baniya

Hi Tomer, they replied to my ticket and disable my 2fa. I am able to login back. I just wanted to let you know. Thank you so much for being there :))

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tomerfi profile image
Tomer Figenblat

Yes I see now they also replied to my ticket providing a link for you to get in contact with them.
If you need the link, just let me know.
:-)

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iamprazol profile image
Prajjwal Poudel

@tomerfi I am having the same issue. Can you please help me out here :).