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CAFA-IVR Series' Articles
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Why WER lies to you in production IVR
Vijay Kumar Sridharan
Vijay Kumar Sridharan
Vijay Kumar Sridharan
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Oct 4
Why WER lies to you in production IVR
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5 min read
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Critical-entity error rate: the metric WER can't see
Vijay Kumar Sridharan
Vijay Kumar Sridharan
Vijay Kumar Sridharan
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Oct 6
Critical-entity error rate: the metric WER can't see
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machinelearning
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ASR-induced failure rate: did the speech path break it?
Vijay Kumar Sridharan
Vijay Kumar Sridharan
Vijay Kumar Sridharan
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Oct 13
ASR-induced failure rate: did the speech path break it?
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Consequence-weighted impact: not all failures cost the same
Vijay Kumar Sridharan
Vijay Kumar Sridharan
Vijay Kumar Sridharan
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Oct 15
Consequence-weighted impact: not all failures cost the same
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The fail-closed gate: a release-gate design story
Vijay Kumar Sridharan
Vijay Kumar Sridharan
Vijay Kumar Sridharan
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Oct 19
The fail-closed gate: a release-gate design story
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