TLDR: A comparison of BoldSign and DocuSign for eSignatures, covering affordability, user-friendly features, responsiveness, and other factors.
In this article, we look at a detailed comparison between BoldSign and DocuSign to help you decide which eSignature solution best fits your needs. We cover the features, pricing metrics, and user experiences to let you make an informed choice.
BoldSign: Affordable, feature-rich, and user-friendly, but new
BoldSign, developed by Syncfusion, a leading component company with over 20 years of API delivery experience. BoldSign has excellent performance and a user-friendly eSignature experience. It offers a wide range of features designed to meet the varied needs of today’s businesses.
Affordability
A key highlight of BoldSign lies in its budget-friendly pricing structures, catering perfectly to the needs of small and medium-sized enterprises. BoldSign offers straightforward pricing models that are free from hidden charges, ensuring accessibility to essential features at an affordable rate.
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Plan |
Key features |
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Essentials |
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Growth |
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Business |
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Custom: Custom pricing |
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You can refer to our G2 reviews, which show you how pleased customers are with the value for price of BoldSign.
Free trial: 30-day
BoldSign provides a 30-day free trial, allowing businesses to test the platform’s capabilities before making a commitment. This trial period enables users to experience firsthand how BoldSign can streamline their eSignature workflows and enhance efficiency, all without needing to register a credit card.
Developer-friendly API
BoldSign offers a developer-friendly API designed to simplify the integration of eSignature functionalities into your apps. The API is intuitive and straightforward, allowing for actions like uploading documents, dynamically assigning signature fields, and sending the document out for signatures with a single API call.
The impressively low response time of 200 milliseconds stands out in the industry, ensuring that apps remain fast and responsive, enhancing the user experience. This quick response time is key for businesses requiring high-performance solutions that can keep up with the demands of their users and processes.
Responsive support
With BoldSign, businesses can access free customer support via chat, email, and phone, ensuring prompt assistance whenever needed. The dedicated customer support team is committed to addressing queries and providing personalized support to enhance user satisfaction. You can even schedule a call with the BoldSign development team for your queries.
User-friendly interface
BoldSign features a modern and intuitive interface with a minimal learning curve, allowing users to navigate the platform effortlessly. Whether you’re sending out your first document or managing complex signing workflows, BoldSign’s intuitive design ensures a seamless user experience.
Dedicated data center
BoldSign maintains two primary data centers for efficient data management:
- United States Data Center: Catering to US-based users, all data operations occur exclusively within this facility.
- European Data Center: Dedicated to serving European users, this data center ensures secure storage and processing within the region.
BoldSign guarantees that your data remains within your designated region, with no cross-region processing, for maximum security and compliance. The entire app also runs in your region. This gives more security to your data.
DocuSign: Established and versatile, but costly
DocuSign has long been known for its eSignature solution, serving various industries and businesses worldwide. While DocuSign offers a strong set of features, there are certain considerations to keep in mind.
Established reputation
DocuSign enjoys a strong reputation as a market leader in the eSignature space, with a vast user base across various industries. Its longstanding presence and extensive experience may attract businesses seeking a trusted solution.
Versatility
DocuSign offers a comprehensive suite of features, including document management, templates, and integration capabilities. Businesses with complex signing workflows or specific compliance requirements may find DocuSign’s versatility beneficial.
Pricing considerations
While DocuSign provides a range of pricing plans to accommodate different business needs, it tends to be more expensive than alternatives like BoldSign. Businesses should carefully evaluate their budgetary constraints and assess the offerings provided by DocuSign.
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Plan |
Details |
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Personal |
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Standard |
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Business pro |
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Enhanced Plans |
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Customer support
DocuSign offers customer support options, including email and phone support, but additional fees may apply for certain levels of support. Businesses should factor in the cost and availability of support services when considering DocuSign as their eSignature solution.
BoldSign vs DocuSign comparison table
Explore our comparison table for a quick overview of how BoldSign and DocuSign stack up against each other.
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Plan details |
BoldSign |
DocuSign |
|
Essential plan |
Free for one user |
$10 per month for one user |
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Growth plan |
$10 per month with first 3 users included |
$25 per month per user |
|
Business plan |
$20 per month with first 5 users included |
$40 per month per user |
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Unlimited documents |
Yes (Free plan restricted) |
Yes (but with certain restrictions) |
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Unlimited templates |
Yes |
Yes |
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Unlimited brands |
Yes |
No |
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Integration with other apps |
Yes |
Yes |
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Bulk links or PowerForms |
Yes |
Yes |
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ID Verification |
Yes |
Yes |
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In-person signing |
Yes |
Yes |
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Signer attachments |
Yes |
Yes |
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SMS authentication |
$0.20 |
$0.40 |
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Multiple signer language |
Yes |
Yes |
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Advanced form fields |
Yes |
Yes |
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Custom fields |
Yes |
Yes |
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Conditional logic |
Yes |
Yes |
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Signing groups |
Yes |
Requires additional payment |
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SSO |
Yes |
Requires additional payment |
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Automatic field positioning |
Yes |
Yes |
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Custom permissions |
Yes |
Yes |
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Precise document expiry |
Yes |
No |
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Audit trail branding |
Yes |
No |
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SOC 2 ® Type 2 certified |
Yes |
Yes |
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Free support |
Yes |
No |
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Live chat |
Yes |
No |
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Embedded Sending |
Yes
|
Yes
|
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Embedded templates creation |
Yes
|
Yes
|
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Embedded signing |
Yes
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Yes
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Embedded custom fields |
Yes |
No |
Conclusion
Ultimately, the choice between BoldSign and DocuSign will depend on your specific preferences and whether certain features or price points align more closely with your requirements. We recommend using BoldSign over DocuSign for the below key reasons:
- Affordability
- Extensive Features
- High responsive API
- User-friendly interface
- Attentive and yet free customer support
Your feedback is important to us, so please share your thoughts below. If you require additional assistance or want to learn more about BoldSign features, feel free to schedule a demo, start a free trial, or reach out to our support team via our support portal.
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