Failed payments cause 20-40% of all SaaS churn. These are customers who WANT to keep paying.
Why Payments Fail
- Expired cards (35%)
- Insufficient funds (25%)
- Bank declines (20%)
- Changed card details (10%)
- Technical issues (10%)
The 3-Step Recovery
Step 1 (Day 0): Retry payment after 4-6 hours. Recovery: 15-20%.
Step 2 (Day 1-3): Email with update payment link. Recovery: 20-30%.
Step 3 (Day 3-7): Escalation emails. Recovery: 10-15%.
Total: 30-50% recovery rate.
Calculate Your Lost Revenue
Free ROI calculator at paymentrescue.dev/calculator
Automate It
ChurnGuard automates the full dunning process with Stripe Connect. Free plan available, paid from $29/month.
Also: AccessiScan for accessibility, CompliPilot for AI Act compliance
Top comments (0)