[Tutorial] Building an AI support ticket classifier 🤖

Manually sorting through piles of support tickets to extract their category, urgency, sentiment, and suggested actions is a slow and tedious grind.

Building an AI support ticket classifier on Upsun solves this by automating the triage process entirely. Here is how this walkthrough helps your workflow:

• Learn the necessary prerequisites and initial project setup
• Step through building and testing the classifier locally
• Deploy your solution directly to Upsun
• Explore cost considerations, troubleshooting, and next steps

Check out the full technical write-up to see how to get started:

Building an AI support ticket classifier on Upsun - Upsun Developer

Classify support tickets with AI to extract category, urgency, sentiment, and suggested actions.

developer.upsun.com